Shipping Policy
Thank you for choosing JAXA Event Designer! We are dedicated to providing you with high-quality dresses crafted with care and precision. Please take a moment to read our shipping policy to ensure a smooth and enjoyable shopping experience.
Order Processing and Shipping:
We take great pride in the craftsmanship and quality of our dresses, which is why each piece is handmade to order. As a result, the production and shipping process for our dresses may take approximately 2 to 4 months from the date of purchase.
Craftsmanship: Our dresses are made by skilled artisans who pour their heart into every stitch. We prioritize quality over speed. This extended time allows us to source the finest materials and create each dress with attention to detail.
Customization: Many of our dresses can be tailored to fit your unique size and style preferences. The customization process takes additional time, ensuring that your dress fits perfectly and meets your expectations.
Quality Assurance: Before shipping, every dress goes through a quality control process to ensure it meets our high standards. We want you to receive a product that you will cherish for years to come.
Once your order has shipped, you will receive an email confirmation with tracking information. This allows you to monitor the status of your shipment and stay informed about its delivery.
If you have any questions or concerns about your order, please do not hesitate to reach out to us at our contact form. Our customer support team is here to assist you every step of the way.
We appreciate your patience and understanding while you wait for your beautiful dress to arrive. Thank you for supporting our dedication to quality and craftsmanship. We are confident that the end result will be worth the wait!
Warm Regards,
JAXA Event Designer
